Our Commitment

We've designed AffirmID with privacy-by-design principles from the ground up. We collect only necessary data, implement strong security controls, and give you full control over your personal information. Our Data Protection Officer oversees compliance and is available to address any concerns.

Your Rights Under GDPR

As a data subject, you have the following rights that we fully support.

Right to Access

Request a copy of all personal data we hold about you. We provide this in a machine-readable format within 30 days.

Right to Rectification

Correct any inaccurate or incomplete personal data. Update your information directly in your account settings.

Right to Erasure

Request deletion of your personal data (the "right to be forgotten"). We process deletion requests within 30 days.

Right to Restriction

Request that we limit the processing of your personal data while you verify its accuracy or contest our use.

Right to Portability

Receive your personal data in a structured, commonly used format to transfer to another service.

Right to Object

Object to processing of your personal data for direct marketing or when based on legitimate interests.

To exercise any of these rights, contact our Data Protection Officer.

Contact DPO

Data Processing Activities

Transparency about what data we process, why, and how long we keep it.

Data CategoryPurposeLegal BasisRetention
Account DataService provision and account managementContract performanceDuration of account + 30 days
Authentication LogsSecurity monitoring and fraud preventionLegitimate interestPer plan (7-90 days)
Device InformationDevice authentication and securityContract performanceUntil device removed
Usage AnalyticsService improvement and troubleshootingLegitimate interest12 months (anonymized)
Payment DataSubscription billingContract performanceAs required by law

International Data Transfers

AffirmID processes data in the United States. For transfers of personal data from the European Economic Area (EEA), we rely on:

  • Standard Contractual Clauses (SCCs) - EU-approved contractual terms ensuring adequate data protection
  • Supplementary Measures - Additional technical and organizational safeguards including encryption
  • Data Processing Agreements - Binding agreements with all sub-processors

We maintain a list of sub-processors and notify customers of any changes. Contact us for a copy of our DPA.

Data Protection Officer

Our DPO is available to address any questions or concerns about our data processing practices.

Email: dpo@affirmid.com

Address:
AffirmID, Inc.
Attn: Data Protection Officer
548 Market St, Suite 72890
San Francisco, CA 94104

Supervisory Authority

If you are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.

For our EU representative:

EU Representative:
AffirmID EU Representative
Dublin, Ireland

Email: eu-rep@affirmid.com